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Frequently Asked Questions |
Check-in time at 14:00 (check berofe to find out if the room is ready earlier) Check-out time at 10:00.
30% of payment is needed in advanced, other 70% at the check-in, No deposit in needed (except for the Villa).
No, we don't serve any meal, all suites and apartments are self service.
If you want to change any details of your booking (e.g. departure date, change the number of people booked etc), we will do our best to help. However, if you change your booking within 56 days of departure, cancellation charges will apply.
You may cancel your booking, or part of it, once it has been confirmed, To compensate us for the expense of processing your booking and for the risk that we may not be able to resell the holiday, we charge a cancellation fee on the scale shown below. The more notice you give, the less we will charge. If you have to cancel for reasons covered by your insurance policy you should be able to recover your cancellation charges: Time before departure when cancellation instruction is received by us Cancellation charge as a % of total holiday cost (excluding any insurance premiums and any amendment fees already paid to us) 56 days or more loss of deposit 55 - 29 days 50% or deposit if greater 28 - 22 days 70% or deposit if greater 21 - 15 days 80% or deposit if greater 14 - 4 days 90% or deposit if greater 3 days or less 100% In certain cases the carrier or hotelier may apply a higher cancellation charge. Please enquire at the time of cancellation.
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